THE PFLEIDERER FIRM LLC

PRIVACY POLICY AND TERMS AND CONDITIONS

Effective Date: March 23, 2026

1. Introduction

The Pfleiderer Firm LLC (“Firm,” “we,” “us,” or “our”) is committed to protecting the privacy of visitors to pfl-firm.com (the “Website”) and individuals who contact us for legal services. This Privacy Policy describes what information we collect, how we use it, how we protect it, and your rights with respect to that information.

By using the Website or communicating with us electronically, you acknowledge that you have read and understand this Privacy Policy. Attorney-client communications remain protected by the attorney-client privilege and applicable rules of professional conduct, separate and apart from this Policy.

2. Information We Collect

A. Information You Provide

We may collect personal information you voluntarily provide, including:

• Name, address, telephone number, and email address

• Information submitted through contact forms or intake questionnaires

• Communications sent to us via email, phone, or text message

• Any other information you choose to share with us

B. Information Collected Automatically

When you visit the Website, we may automatically collect certain technical information, including:

• IP address and approximate geographic location

• Browser type, version, and operating system

• Pages visited, time spent on pages, and referring URLs

• Cookies and similar tracking technologies (see Section 6)

C. Text Messaging and Mobile Communications

If you opt in to receive text messages from us, we may collect your mobile phone number and the content of messages exchanged. Your opt-in consent to receive text messages is collected and maintained separately from other categories of personal information.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to inquiries and provide legal services

• To communicate with you regarding your matter or potential representation

• To send administrative information, updates, or appointment reminders

• To improve the Website and our communications

• To comply with legal and ethical obligations

• To protect against fraud and unauthorized access

4. Mobile Messaging and SMS Policy

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

If you provide your mobile phone number to us and consent to receive SMS communications, the following terms apply:

• Message frequency will vary depending on the nature of your matter.

• Standard message and data rates from your mobile carrier may apply.

• You may opt out at any time by replying STOP to any text message from us.

• For help, reply HELP to any text message or contact us at the information provided in Section 10.

• We do not use mobile phone numbers or SMS opt-in data for marketing or promotional campaigns.

5. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

A. Service Providers

We may share information with trusted third-party vendors who assist in operating the Website or our practice (e.g., IT support, cloud storage). These parties are contractually obligated to protect your information and may not use it for their own purposes.

B. Legal and Ethical Obligations

We may disclose information as required by law, court order, subpoena, or applicable professional rules, or to protect the rights and safety of the Firm, our clients, or others.

C. Business Transitions

In the event of a merger, acquisition, or dissolution of the Firm, client files and associated information will be handled in accordance with applicable Ohio Rules of Professional Conduct.

D. With Your Consent

We may share your information with third parties when you have given explicit consent for us to do so.

6. Cookies and Tracking Technologies

The Website may use cookies, web beacons, or similar technologies to improve functionality and gather aggregate usage statistics. You may configure your browser to refuse cookies; however, some features of the Website may not function properly as a result. We do not use tracking technologies to build advertising profiles or share tracking data with marketing third parties.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, to provide legal services, and to comply with applicable law and professional obligations. Client files are retained in accordance with Ohio Rules of Professional Conduct Rule 1.15 and applicable records retention requirements. When information is no longer needed, we take reasonable steps to securely destroy or de-identify it.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, disclosure, or loss. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately.

9. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of information we hold about you

• The right to request correction of inaccurate information

• The right to request deletion of your information, subject to legal and ethical limitations

• The right to withdraw consent to receive marketing or SMS communications at any time

To exercise any of these rights, please contact us using the information in Section 10. Note that certain information may be subject to retention obligations under the Ohio Rules of Professional Conduct that limit our ability to delete it.

10. No Attorney-Client Relationship

Submitting information through this Website or contacting us does not create an attorney-client relationship. Do not submit confidential information through this Website until an attorney-client relationship has been formally established. Any information submitted prior to such establishment may not be protected by the attorney-client privilege.

11. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies before providing any personal information.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

The Pfleiderer Firm LLC

Email: contact@pfl-firm.com

Website: pfl-firm.com

13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. The “Effective Date” at the top of this page will reflect when the most recent changes were made. Continued use of the Website after any update constitutes acceptance of the revised Policy. We encourage you to review this Policy periodically.